Privacy Policy

Introduction

COSMOS LLC values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected
When you communicate with COSMOS LLC via SMS, we may collect information such as:

Your phone number
The content of your messages
Responding to your inquiries
Providing customer support

This information is used solely for the purposes listed above.
We will not use your SMS data for any other purpose without your written consent.

Protection and Disclosure of SMS Data

COSMOS LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

COSMOS LLC does not disclose SMS contact or content data to third parties unless:

Required by law
Necessary to protect the rights, property, or safety of COSMOS LLC, its users, or others

Your Rights

You have the right to:

Access, correct, or delete your SMS contact or content data, except where retention is required by law

For assistance or to exercise your rights, please contact us at info@cosmosservicesllc.com.

Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
When deciding on retention periods, we consider factors such as data sensitivity, potential risks, purpose of processing, and applicable legal obligations.

For tax purposes, we may retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for six years after the end of our business relationship.

In some cases, we may anonymize your data for research or statistical purposes, allowing us to use it indefinitely without further notice.

Changes to this SMS Privacy Policy

COSMOS LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at info@cosmosservicesllc.com